FAQ
Frequently Asked Questions
We have been in business as a family and working in the Northern Chicagoland area as well as the Northern and Western Suburbs and North Shore area since 1987.
Yes and yes. We can help you design your project so that it turns out exactly the way that you want it to and we can also bring you samples from our suppliers. We can also get any other brands and materials you might want to make sure your project turns out the way that you want it to.
Both Kasia and Sebastian will be directing the work at your home. Kasia will be there on a day-to-day basis making sure that our crews stay on task and finish on time. They will always be available to speak or meet with you if you have any concerns.
We always go over every detail of your project in our estimate and before you sign a contract. Our goal is always to make sure that your project is done the way that you want and that you are always aware of the costs of our work before we get started. If there are ever any unforeseeable costs or difficulties or if you change your mind about something while we are working, we will always notify you of the related changes as well as their costs.
Yes. Despite the fact that we plan everything out with you beforehand we understand that sometimes our clients might want to make changes to their projects before they are completed. If that is the case we are always flexible and do everything that we can to accommodate your changes as quickly and as cost-effectively as possible.